Terms of Service

1. Acceptance of Terms

Welcome to GotoRetailo. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "user") and GotoRetailo ("we," "us," or "our") governing your access to and use of the GotoRetailo website, mobile site, and all related services (collectively, the "Platform").

By accessing or using GotoRetailo, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform.

You represent that you are at least 16 years of age. If you are using the Platform on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Use of the Website

GotoRetailo is a retail discovery platform that helps users find and explore shopping malls, supermarkets, department stores, and other retail locations worldwide. The Platform provides store listings, reviews, ratings, maps, shopping guides, and related retail information.

You may use GotoRetailo for lawful, personal, non-commercial purposes, including:

• Searching for and browsing retail store listings and location information.
• Reading and writing reviews of retail locations you have personally visited.
• Saving favorite stores and creating personal shopping lists.
• Accessing shopping guides, articles, and editorial content.
• Submitting new retail listings or suggesting corrections to existing ones.

You may not use the Platform to:

• Scrape, crawl, or harvest data from the Platform through automated means without our prior written consent.
• Reproduce, duplicate, or redistribute Platform content for commercial purposes.
• Interfere with or disrupt the Platform's infrastructure, servers, or networks.
• Attempt to gain unauthorized access to any part of the Platform, other user accounts, or connected systems.
• Use the Platform to transmit malware, viruses, or other harmful code.

3. Content and Information

GotoRetailo provides information about retail locations gathered from public sources, user contributions, data partners, and our editorial team. While we make reasonable efforts to ensure the accuracy and completeness of this information, we do not guarantee that all content on the Platform is accurate, current, or complete.

Store Listings

Store listings on GotoRetailo include details such as business names, addresses, opening hours, contact information, categories, and amenities. This information may change at any time without notice on our Platform. We strongly recommend that you verify details directly with the retailer before visiting, especially regarding:

• Opening hours (which may vary on holidays, special events, or due to seasonal changes).
• Product availability, pricing, and promotions.
• Store closures, relocations, or renovations.
• Accessibility features and available services.

Ratings and Reviews

Reviews and ratings displayed on GotoRetailo are contributed by individual users and reflect their personal opinions and experiences. GotoRetailo does not endorse, verify, or guarantee the accuracy of any user review. A store's overall rating is calculated based on the aggregate of individual user ratings and may not reflect every visitor's experience.

Shopping Guides and Editorial Content

GotoRetailo publishes shopping guides, retail articles, and editorial content for informational and entertainment purposes. This content represents the views of our editorial team and should not be taken as professional advice. Recommendations are based on publicly available information and may not account for your specific needs or circumstances.

4. User Conduct

When contributing content to GotoRetailo, including reviews, ratings, photos, store submissions, or any other user-generated content, you agree to the following:

• Truthfulness: Your reviews must be based on genuine, firsthand experiences at the retail location. Do not write reviews for stores you have not visited.
• Accuracy: Store information you submit (addresses, hours, categories) should be accurate to the best of your knowledge.
• Respectfulness: Do not post content that is defamatory, threatening, harassing, discriminatory, obscene, or otherwise objectionable.
• Originality: Content you submit must be your own original work. Do not copy reviews, photos, or descriptions from other sources without proper authorization.
• No conflicts of interest: Do not write reviews for businesses you own, operate, or are employed by without clearly disclosing your relationship. Do not post fake positive reviews for your business or fake negative reviews for competitors.
• No spam or commercial solicitation: Do not use reviews, submissions, or other features to advertise products, services, or external websites.
• Legal compliance: Do not post content that violates any applicable laws or regulations, or infringes on the rights of others.

We reserve the right to remove, edit, or refuse to publish any content that violates these guidelines, at our sole discretion and without prior notice. Repeated violations may result in suspension or termination of your account.

5. Intellectual Property

All content, features, and functionality of the GotoRetailo Platform, including but not limited to text, graphics, logos, icons, images, data compilations, software, and the design and arrangement thereof, are the property of GotoRetailo or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

Our Content

The GotoRetailo name, logo, tagline ("Go Smarter. Shop Better."), and all related marks are trademarks of GotoRetailo. You may not use these marks without our prior written permission. You may not reproduce, modify, distribute, or create derivative works from any Platform content except as expressly authorized by these Terms.

Your Content

You retain ownership of the content you submit to GotoRetailo (such as reviews, photos, and store submissions). However, by submitting content, you grant GotoRetailo a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with the Platform and our promotional materials across any media format.

This license allows us to display your reviews on store listing pages, include your content in aggregated ratings, feature your contributions in shopping guides, and share your content through social media or partner platforms. You waive any moral rights in your content to the extent permitted by applicable law.

6. Third-Party Content and Links

GotoRetailo may contain links to third-party websites, services, and resources, including but not limited to:

• Retailer websites and online stores.
• Map and navigation services (e.g., Google Maps).
• Social media platforms.
• Advertising and promotional content from third-party advertisers.
• External articles, resources, and reference materials.

These links are provided for your convenience and reference only. GotoRetailo does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party website or service. Your interaction with third-party sites is governed by those sites' own terms and policies.

The inclusion of any link on GotoRetailo does not imply our endorsement of the linked site, its products, or its services. We are not liable for any loss or damage arising from your use of third-party websites or services accessed through our Platform.

7. Disclaimers

GotoRetailo is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

• Accuracy: We do not warrant that store listings, opening hours, contact details, ratings, or any other information on the Platform is accurate, complete, reliable, or current.
• Availability: We do not guarantee that the Platform will be available at all times, uninterrupted, or free of errors, bugs, or security vulnerabilities.
• Fitness for purpose: We do not warrant that the Platform will meet your specific requirements or that the results obtained from using the Platform will be satisfactory.
• User content: We do not endorse, verify, or guarantee the accuracy, truthfulness, or reliability of any user-generated content, including reviews and ratings.
• Third-party services: We are not responsible for the quality, safety, legality, or any other aspect of products, services, or experiences at retail locations listed on the Platform.

Your use of the Platform and reliance on any information provided is entirely at your own risk. You should independently verify all store information before making shopping decisions or visiting a retail location.

8. Limitation of Liability

To the maximum extent permitted by applicable law, GotoRetailo, its directors, officers, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or business opportunities.
• Personal injury or property damage arising from your reliance on Platform content.
• Unauthorized access to or alteration of your data or transmissions.
• Damages arising from store closures, incorrect information, or changes to retail locations listed on the Platform.
• Damages arising from your interaction with any third-party website or service accessed through the Platform.
• Any matter beyond our reasonable control.

In no event shall our total aggregate liability to you for all claims arising from or related to your use of the Platform exceed the greater of (a) the amount you have paid to GotoRetailo, if any, in the 12 months preceding the claim, or (b) one hundred US dollars (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

9. Changes to Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Post a notice on the Platform for a reasonable period following the change.
• Where required by law, notify registered users by email.

Your continued use of GotoRetailo after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Platform.

We encourage you to review these Terms periodically to stay informed about the conditions governing your use of GotoRetailo. The most current version will always be available at this page.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of the Platform shall be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of such courts.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, together with our Privacy Policy and any other agreements expressly referenced herein, constitute the entire agreement between you and GotoRetailo regarding the Platform.

11. Contact

If you have any questions about these Terms of Service, please contact us:

• Email: [email protected]
• Contact form: GotoRetailo Contact Page
• Postal address: GotoRetailo Legal Department, 2100 Retail Avenue, Suite 400, New York, NY 10001, United States

For privacy-related inquiries, please refer to our Privacy Policy or email [email protected].