Submit a Store
Business Center

For Business Owners

Update your listing, claim your store page, and help customers find you on GotoRetailo.

What You Can Request

Whether you need to update your hours or claim your listing, we make it simple and free.

Update Store Information

Keep your listing accurate by updating your opening hours, address, phone number, website, and other key details. Accurate information helps customers find you with confidence.

Claim Your Listing

Verify your ownership and take control of your store page on GotoRetailo. Claiming your listing ensures that customers see the most up-to-date and accurate information about your business.

Report Incorrect Data

Found an error on your listing? Flag incorrect details such as wrong addresses, outdated phone numbers, or inaccurate opening hours and our team will review and correct them promptly.

Remove a Listing

If your store has permanently closed or you need a listing removed for another valid reason, you can submit a removal request. Our team will verify and process the request within a few business days.

Why Accurate Listings Matter

When shoppers search for a store on GotoRetailo, they are often ready to visit. They are looking for correct opening hours, a reliable address, and up-to-date contact information. An inaccurate listing can mean a lost customer who drove to the wrong location or arrived after closing time.

By keeping your listing complete and accurate, you make it easier for new customers to find you and for returning customers to come back. It is one of the simplest and most effective things you can do to improve your store's visibility and reputation online.

Stores with complete, accurate listings receive up to 3x more visitor interest on GotoRetailo.

Listings that include verified hours, a correct address, website link, and phone number consistently perform better in search results and receive significantly more clicks and direction requests from shoppers.

How the Process Works

From submission to confirmation, we keep the process straightforward.

Submit Your Request

Fill out the form below with your business details and the changes you would like to make. Include as much detail as possible to help us process your request quickly.

Verification

Our team verifies your identity and your authorization to manage the listing. This may involve confirming your email, phone number, or business registration details.

Review and Update

Once verified, our editorial team reviews the requested changes against our listing standards and applies the updates to your store page.

Confirmation

You will receive an email confirmation once the changes are live on GotoRetailo. If we need any additional information, we will reach out to you directly.

Submit a Request

Fill out the form below and our team will get back to you within 2 to 5 business days.

Our Listing Standards

Editorial Quality Standards

Every listing on GotoRetailo is subject to our editorial quality standards. We verify store information for accuracy before publishing, and we regularly audit existing listings to ensure they remain current. Our standards include:

  • Accuracy: All addresses, phone numbers, and opening hours must be verifiable and up to date.
  • Completeness: Listings should include all key details such as store category, location, and contact information.
  • Objectivity: Store descriptions and review summaries are written to be factual and balanced, without promotional language or unsubstantiated claims.
  • Timeliness: We prioritize keeping information current, especially for frequently changing details like opening hours and seasonal availability.

Business FAQ

Yes, updating your listing on GotoRetailo is always free. There are no charges for correcting information, claiming your listing, or requesting changes. We believe that accurate store data benefits everyone, and we will never charge business owners for maintaining their basic listing information.

Verification typically takes 2 to 5 business days from the time you submit your request. The exact timeline depends on the type of request and the information provided. Simple updates like phone numbers or hours may be processed faster, while ownership claims may require additional verification steps. You will be notified by email once the process is complete.

Photo uploads by business owners are a feature we are actively developing and plan to launch in the near future. In the meantime, our editorial team curates photos for store listings from publicly available sources. If you have specific photos you would like included, you can mention this in your request and we will do our best to accommodate.

GotoRetailo does not currently offer paid promotion or advertising options. All store listings are treated equally in our search results and directory. Our focus is on providing shoppers with unbiased, reliable information. If we introduce promotional options in the future, they will be clearly labeled and will not affect the integrity of our organic listings or review summaries.

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